Applying a product to your device is an optional feature and during an emergency situation, we would not recommend doing this. The product determines the set of features and storage options allocated to the device ( learn more).
Select a product for the device (if applicable). 
Select the Customer to install the device for from the dropdown. Using the toggle in the upper right-hand corner of the wizard, enable Alternative install. Click Add devices, select Servers of Workstations. Log in to the Console under a SuperUser account belonging to a reseller or end-customer. In the Username for the account that you wish to restore: list box, select the username of the backup to be restored.To start using the Backup Manager, using the Manual Installation method (also known as Legacy Install) for your operating system, this wizard guides your through several quick steps. In the Transfer Method: section, select Restore with Username. Select Restricted Restore if it is not selected by default. Using FTP or SFTP, upload the full website backup to one of the directories specified on the Restore a Full Backup/cpmove File page. On the Restore a Full Backup/cpmove File page, review the required filename formats and make sure the backup to be restored uses one of the required formats. Log in to WHM and select Restore a Full Backup/cpmove File from the left column. If you are a cPanel user with root access, follow these steps: Create a ticket with support requesting restoration of the backup. Upload the full website backup to the home directory of your account. To have your Full Website Backup restored for you by A2 Hosting Support, follow these steps: Any data created or uploaded to the account after the backup was made will be gone after the restore.įor managed packages without root access, it is not possible to restore a full website backup. Restoration of a full website backup requires the complete deletion of all data in the account.
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